Privacy Policy

Epiphany is committed to protecting your privacy and handling your personal information with care and responsibility. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or services.

1. Scope

1.1. This website — “Epiphany” (“Website”) — is developed and made available by Epiphany (as a sole proprietorship), which may include its affiliates, associates, successors, or assignees, as determined at our discretion (“Company”, “we”, “us”, or “our”). We are committed to protecting and respecting the User’s privacy.

1.2. Anyone below 18 (eighteen) years of age is considered a minor (“Minor”) and may access the Website only with parental or legal guardian consent. The parent or legal guardian of a Minor, as well as users above 18 years of age, are referred to as the “User”.

1.3. This Privacy Policy, together with the Terms and Conditions, outlines how we collect, use, and safeguard User information through the Website and the services offered.

1.4. By clicking “I agree,” submitting personal information, or, in the case of a Minor, submitting information through a parent or guardian, the User is deemed to have accepted this Privacy Policy.

1.5. This Privacy Policy is an electronic record under the Information Technology Act, 2000 and applicable rules. It is generated by a computer system and does not require physical or digital signatures.

2. Changes To The Privacy Policy

2.1. We protect User information in accordance with applicable laws and regulations.

2.2. This Privacy Policy may be updated from time to time due to changes in legal, regulatory, or business requirements. Updates will be posted on the Website, and continued use of the Website or Services constitutes acceptance of the revised policy.

3. User Consent

3.1. We require User consent before collecting, processing, or storing any personal information. Without consent, we are unable to provide access to our Services.

4. Information Collection

4.1. Users may provide information while interacting with the Website or using our Services.

4.2. This may include name, age, gender, email address, phone number, postal address, and other details required for identification or service delivery.

4.3. We may also collect non-personal information such as device type, browser information, or general usage data.

5. Use of Information

5.1. Collected information may be used for purposes including:

• 5.1.1. Providing and improving Services

• 5.1.2. Customising user experience

• 5.1.3. Communicating about sessions or services

• 5.1.4. Responding to enquiries and requests

• 5.1.5. Conducting surveys or improving site features

5.2. User information will never be sold, exchanged, or transferred to third parties without consent, except as outlined in this policy.

6. Information Protection

6.1. We use reasonable security measures to protect personal information.

6.2. Personal data is stored on secure systems accessible only to authorised individuals.

6.3. Sensitive information is transmitted using SSL encryption and protected against unauthorised access.

7. Cookies

7.1. Cookies are small files placed on your device that help websites recognise your browser and remember certain information.

7.2. We use cookies to understand preferences, analyse site usage, and improve user experience. You may disable cookies through your browser settings if you choose.

8. Third-Party Disclosure

8.1. We do not sell or trade User information. Trusted third parties who assist in operating the Website or providing services may access information under confidentiality agreements.

8.2. Information may be disclosed if required by law or necessary to protect rights, safety, or property.

9. Third-Party Links

9.1. The Website may include links to third-party services. These sites have independent privacy policies, and we are not responsible for their practices.

10. User Rights

10.1. Users may request that their personal data not be used for marketing purposes.

10.2. Users can exercise this right by opting out or contacting us directly.

11. Data Transfer

11.1 User data may be stored or processed in India or other jurisdictions where we or our service providers operate.

11.2. Data may be transferred internationally in compliance with applicable laws.

11.3. Appropriate safeguards are in place to protect User information during such transfers.

11.4. Users outside India consent to the transfer and processing of data in India by using the Website.

12. Liabilities

12.1. We are not liable for indirect or consequential damages arising from Website use.

12.2. We are not responsible for third-party products or services accessed through the Website.

13. Sale of Assets, Merger, Acquisition

User information may be transferred in the event of a merger, acquisition, restructuring, or sale of assets. Users will be notified of any such changes.

14. Third-Party Services

Third-party platforms (such as hosting providers or payment processors) may collect and use information independently. Their privacy practices are governed by their own policies.

15. Queries and Complaints

For questions or concerns regarding this Privacy Policy, please contact:

Grievance Officer

Email: contact@epiphanyorg.com

We will address concerns in a timely manner.